Infographic: Effective Communication in Health Care

Infographic titled 'Effective Communication in Health Care' featuring several text boxes on a background with medical crosses.

Effective communication means that both sides comfortably and clearly understand each other. Effective communication:

Is a right under the ADA

Ensures information shared in a way the patient with a disability can understand

May mean the provider must provide an auxiliary aid or service at no cost, for examples: ASL interpreter, alternate format, assistance filling out paperwork, etc.
If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232

Questions?

Would you like more information about the services we provide? Ask our technical assistance specialists.

Contact Us

Northeast ADA Center: 1-607-255-6686

ADA National Network: 1-800-949-4232

Email Us: northeastada@cornell.edu