Do customers bring dogs into your business claiming they are service animals, emotional support animals, comfort dogs, or therapy dogs? Join Chris Sweet, technical assistant for the Northeast ADA Center, as he guides business owners and employees through the essential basics of the Americans with Disabilities Act (ADA) and service animals. Service animals are becoming more common as people with disabilities realize what they can do. But not all dogs are service animals.
Chris also presents the new Service Animals in Public Spaces website. This toolkit-style site helps small businesses become more knowledgeable about their rights and responsibilities under the ADA.