Can a job coach be a type of reasonable accommodation?
A: Yes. Job coaching can benefit employees with different types of disabilities and work-related needs. For example, a job coach can assist an employee to learn job duties, to create strategies for organizing and completing tasks, and to acclimate to the workplace. Individuals who need job coaching may qualify for this as a paid service from their state vocational rehabilitation agency.
The Equal Employment Opportunity Commission (EEOC) has stated that, “An employer may be required to allow a job coach paid by a public or private social service agency to accompany the employee at the job site as a reasonable accommodation.” For more, see the EEOC's Press Release: EEOC Sues Comfort Suites for Disability Discrimination.
For more information about job coaches generally, you can download a handy fact sheet from Northeast ADA Center.