Articles
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The ADA and Public Places
Title III of the Americans with Disabilities Act (ADA) has a lot to say about businesses that are open to the public. -
The clinician-patient with a disability relationship
The clinician-patient with a disability relationship -
About Effective Communication in Title II and Title III
Effective communication is important, and this article explains the rules for achieving it under Title II and Title III of the Americans with Disabilities Act (ADA). -
Who Is Protected by the ADA?
The Americans with Disabilities Act (ADA) protects the civil rights of people with disabilities, but who is disabled under the ADA? -
Public Places Overview
Title III of the ADA discusses public accommodations. This article gives an overview of ADA-related goals and rules for public accommodations, and it links to longer articles that provide more depth o...
Ask About The ADA
- Tax Incentives for Business Owners to Improve Accessibility
Q: I own a small business that needs some physical modifications for people who are wheelchair users or have other mobility impairments. Does the federal government have any tax incentives to help me... - Contacting My Bank
Q: My bank just eliminated its call center and now does everything through an app or on a chat box on their website. Does this violate the ADA? A: Many emerging businesses strictly use technology to... - Do I need to get a special license for my service dog to be registered as a service animal?
No. Under Title II and III of the Americans with Disabilities Act (ADA), covered entities such as businesses or state and local governments may not require any documentation related to a service anima... - Does my employer have to provide a facemask that meets my disability needs if they require face coverings on the job?
As of September 18, 2020, in response to the COVID-19 outbreak, the Equal Employment and Opportunity Commission (EEOC) and Occupational Safety and Health Administration (OSHA) have offered guidance on... - Does the ADA apply to websites?
Yes, the Americans with Disabilities Act (ADA) applies to websites for Title II and Title III. Title II covers state and local government and their related entities while Title III addresses public ac...
Infographics
![Infographic featuring a smiling woman dressed in a business-casual manner in front of a blank background.
Four out of five small businesses do not see the cost of accommodations as a barrier to employing people with disabilities.
Note: For the purposes of this study, we define small business as employer’s having 15- 500 employees.
Source: William Erickson (Yang-Tan Institute, Cornell University) analysis of Cornell/SHRM Survey 2011, Private employers only. N=525
“We really wanted to make sure that the employee joined us. So, we did what we had to [to accommodate].” -- Talent Acquisition & Human Resources Manager of a small information and technology company
Quote is from set of interviews with small business representatives conducted by the Northeast ADA research team to investigate small business needs around ADA implementation.
If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232](https://s3.amazonaws.com/production-northeastada-org/local/en/IG-2018-04-30-Biz5.jpg)
Infographics
Blog Posts
- Historical Concerns with H.R. 620, the ADA Education and Reform Act of 2017
My friend and colleague Jim DeJong was part of an email chain in which we were discussing the ADA Education and Reform Act. He told a story of the “making of” Title III of the ADA. I asked... - The ADA and Small Business Owners: What You (Really) Need to Know
Jennifer Perry, Access Specialist, Northeast ADA Center “I own a small business that is grandfathered from the ADA because our building is old. Sure, I would like to be more accessible, but legally I’... - Employers and the ADA: Myths and Facts
This material was published by the US Department of Labor Office of Disability Employment Policy. The Americans with Disabilities Act (ADA) is a landmark federal law that protects the rights of peopl... - Weather Not So Delightful; Snow Removal and the ADA
As winter hangs on here in the Northeast, snow can prove a challenge for businesses and a potential barrier for individuals with disabilities. Snow plowed into the access aisle of an accessible parkin... - E-Access to Health Care?
We live in an increasingly digital world. So much of the day-to-day tasks we do are done on the internet on our computers and mobile phones. This is true in all aspects of life, including our health....
Webinars
- Introduction to the Service Animal Toolkit
07/27/2022- Do customers bring dogs into your business claiming they are service animals, emotional support animals, comfort dogs, or therapy dogs? Join Chris Sweet, technical assistant for the Northeast ADA Cent... - Small Employer Webinar
07/25/2018- How much do small businesses know about disability, the ADA, and their responsibilities related to reasonable accommodation? In the Northeast ADA Center, we are conducting a study to better unde... - Is That a Service Animal: What Rights Apply Where
01/24/2018- The Northeast ADA Center is often asked about service animals. It can be confusing for individuals with disabilities, businesses, transit providers, and landlords to know what rights a person with a d... - Reasonable Accommodation: A Focus on Small Employers
08/11/2017- Reasonable accommodation is a cornerstone of Title I of the Americans with Disabilities Act (ADA). Reasonable accommodation allows people to approach the same work, in a way that works for them;... - State of the Community Virtual Conference: How the ADA Trainer/Leadership Network is Changing Local Communities
09/21/2016- Since 2007, the Northeast ADA Center and its ADA National Network partners have trained hundreds of disability professionals, advocates, and others to present a carefully designed curriculum to...
News
- More Businesses are Opening up to People with Disabilities
09/20/2017- More than a decade ago, when Jenny Lay-Flurrie was looking for a job, she told an interviewer at Microsoft that she had some trouble hearing. "I didn't tell them I was profoundly deaf," Lay-Flurrie te... - How Employers Can Make Businesses More Inclusive for People with Disabilities
Michael Ray, who has hearing loss, uses technology that allows him to hold a job that requires talking on the phone at VA Western New York Healthcare. He says other people have used simple accommodati... - Survey Opportunity
08/15/2018- Did you know that small businesses (with fewer than 500 employees) constitute more than 98% of New York and New Jersey businesses, and account for over 50% of the private workforce within region 2: Ne... - Free Webinar for Small Employers
07/18/2018- Wednesday, July 25, 2018 from 1:00pm to 2:00pm EST. How much do small businesses know about disability, the ADA, and their responsibilities related to reasonable accommodation? Here at the Northeast... - Free Webinar for Small Employers
06/22/2018- Wednesday, July 25, 2018 from 1:00pm to 2:00pm EST. How much do small businesses know about disability, the ADA, and their responsibilities related to reasonable accommodation? In the Northeast ADA C...