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Ask About the ADA

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Effective Communication in Health Care

Infographic titled 'Effective Communication in Health Care' featuring several text boxes on a background with medical crosses. Effective communication means that both sides comfortably and clearly understand each other. Effective communication: Is a right under the ADA Ensures information shared in a way the patient with a disability can understand May mean the provider must provide an auxiliary aid or service at no cost, for examples: ASL interpreter, alternate format, assistance filling out paperwork, etc. If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232 Share on Facebook

Small Business Statistics and Accommodation #2

Infographic featuring a smiling man in a business suit in front of a blank background. Fewer than one in three small businesses have a formal decision making process for the provision of accommodations. Note: For the purposes of this study, we define small business as employer’s having 15- 500 employees. “I think because we are small and we haven't had too many situations. We don't actually have a step-by-step process.... Share on Facebook

Workplace Policies

Infographic featuring two office workers working together on a laptop. In a recent study, 36% of workers with disabilities reported workplace policies have been helpful in managing their health conditions. If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232 Share on Facebook

Effective Communication in Healthcare

Infographic titled 'Effective Communication in Healthcare' Communication is a critical tool in healthcare. When patients and doctors don't understand each other, access to healthcare has been denied. - Communication for patients with disabilities must be as effective as it is for all patients. - Ask the patient what form of communication will work for them and offer appropriate accommodations. - Accommodate patients' communication needs during in-person communication, written communication, and when providing electronic information. If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232. Share on Facebook

Disability Etiquette for Healthcare Providers

Infographic titled 'Healthcare: Disability Etiquette for Providers' Treat all patients with respect and dignity. Always speak directly to the person with a disability. Don't focus on the underlying disability, instead listen and acknowledge what the person says or asks. Do not make assumptions about what the person can or cannot do. If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232. Share on Facebook

Small Employer Survey Results #5

'Small Employer Survey Results #5' Graphic shows example comic titled 'What is a Disability?' featuring two coworkers speaking and a caption: 95% of small employers in our survey found this comic format a helpful way to access information on disability. Comic panel 1: “Small Companies and the ADA.” Coworker 2: 'I just read that the Americans with Disabilities Act applies to small companies. But no one here uses a wheelchair or is blind.' Subtitle: The employment provisions of the Americans with Disabilities Act apply to all businesses with fifteen or more employees. Panel 2: “Disability Under the ADA.” Coworker 1: “Actually, 20% of the American population has a disability. Many disabilities you can’t even see. Conditions like hearing impairments, depression, and cancer may be disabilities under the ADA.” Subtitle: “Under the ADA, if an employee has an ongoing or serious medical/health condition that affects how the body works or the way they do their job, they might have a disability.” Panel 3: “Covered Employees”. Coworker 2 thinking, “Huh. Tom has a slipped disc. Silvia has low vision, and Mateo deals with anxiety. These could all be disabilities under the ADA.” Subtitle: “In order to benefit from the protections of the ADA, an employee must disclose they have a disability to their employer.” Source: Chang, H.-Y., von Schrader, S., & Strobel Gower, W. (2019). Small organizations and Title I of the ADA: A survey study in Region 2. Ithaca, NY: Yang-Tan Institute on Employment and Disability. If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232. Share on Facebook

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