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Articles

  • The ADA and Public Places
    Title III of the Americans with Disabilities Act (ADA) has a lot to say about businesses that are open to the public.
  • The Spirit of the ADA and Your Business
    If you are merely complying with the ADA to meet a legal requirement, you’re missing the true purpose—or spirit—of the ADA.
  • About the 2010 ADA Standards for Accessible Design
    What's in the 2010 ADA Standards for Accessible Design? How do these standards relate to the Americans with Disabilities Act (ADA)? This article answers these questions and more.
  • The ADA and Facility Access Stakeholders
    What facility access means in the context of the Americans with Disabilities Act (ADA), who is responsible for it, and when it needs to be implemented
  • The ADA and Parking
    Accessible parking is a common feature in parking lots—and a common topic in questions posed on the Northeast ADA Center hotline.

Fact Sheets

  • Places of Lodging (PDF)
  • Service Animals (PDF)
    This handout answers explores regulations and definitions from the Americans with Disabilities Act (ADA) about service animals.

Ask About the ADA

Infographics

Auxiliary Aids and Services

Social media image that says: Auxiliary aids and services can create an equal opportunity for people with sensory or communication disabilities to participate. Examples include captioning, qualified reader, and American Sign Language (ASL). Share on Facebook

2024 - Putting questions on the map

Social media banner with a background image of a map of the United States. The text says:
2024 in review
Putting questions on the map 
Top five locations of people who contacted us…
New York 43%
New Jersey 23%
Puerto Rico 16%
Unknown 3%
Virgin Islands 2% Share on Facebook

Small business - Recruiting and hiring people with disabilities

Social media banner with a background image of a job candidate speaking to an interviewer. The text says: Recruiting and hiring people with disabilities: Tell applicants about their right to an accommodation and how to request one; Host career fairs and interviews in accessible locations; Provide online accessibility for job postings. Share on Facebook

Small business - New construction brings great opportunities!

Social media banner with a background image of a café with shiny fixtures. The text says: Small business and the ADA - New construction brings great opportunities! The ADA Standards address common features in many businesses, including accessible dining surfaces, sales and service counters, dressing rooms, toilet rooms, entrances, routes throughout your business, parking, and more. Share on Facebook

Service animals and businesses - what kinds of animals?

Social media banner with a background showing an image of a service dog handler sitting at a desk and petting a dog. The text says: Service animals and businesses. What kinds of animals can be service animals under the ADA? Only dogs—or in some cases, miniature horses—can be service animals. Share on Facebook

Service animals and businesses - what can be asked?

Social media banner with a background showing a large service dog standing by its seated handler. The text says: Service animals and businesses. What can a business ask about a service animal? Is this animal needed because of a disability? What task has this animal been trained to perform? Share on Facebook

Blog Posts

Webinars

  • Introduction to the Service Animal Toolkit
    July 27, 2022
    Do customers bring dogs into your business claiming they are service animals, emotional support animals, comfort dogs, or therapy dogs? Join Chris Sweet, technical assistant for the Northeast ADA Cent...
  • ADA 101.1 Defining Disability
    March 26, 2021
    This presentation builds on the introduction to the Americans with Disabilities Act (ADA) given in the webinar ADA 101. Intended for those new to the ADA or for those wanting a refresher, this webinar...

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