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  • The Spirit of the ADA and Your Business
    If you are merely complying with the ADA to meet a legal requirement, you’re missing the true purpose—or spirit—of the ADA.
  • The ADA and Title II Public Entities
    The ADA ensures access by people with disabilities to buildings, facilities, programs, services, and activities offered by state and local governments.
  • Olmstead Decision
    What’s the Olmstead decision? How does it relate to Title II of the ADA? This article introduces the Olmstead decision and looks at a few related court cases in New York, New Jersey, and Puerto Rico.
  • The ADA and Health Care Providers
    This article introduces basic Americans with Disabilities Act (ADA) requirements for health care providers.
  • The ADA and Public Places
    Title III of the Americans with Disabilities Act (ADA) has a lot to say about businesses that are open to the public.

Ask About the ADA


Rights of Parents with Disabilities in the Child Welfare System

Infographic titled 'Rights of Parents with Disabilities in the Child Welfare System' featuring several text boxes.
Child welfare agencies cannot exclude parents with disabilities from the services offered in child welfare agencies or court systems.
Assumptions, generalizations, or stereotypes about disability should not affect assessments, services, and decisions.
Reasonable modifications to policies, practices, and procedures for parents with disabilities are required for all services and hearings.
Modifications include ensuring physical or programmatic accessibility, or providing auxiliary aids and services to ensure adequate communication and participation. Share on Facebook

Access to Public Services

Infographic that says: Access to Public Services
Title II of the Americans with Disabilities Act (ADA) applies to public entities and their programs, services, and activities. 
The ADA defines a public entity as:
- Any state or local government
- Any department, agency, special purpose district, or other instrumentality of a state or states or local government
- The National Railroad Passenger Corporation (Amtrak) and any commuter authority
What are some examples?
- Town libraries
- City police departments
- County government offices
- Public schools and universities
- City subways Share on Facebook

Five Titles of the ADA

Infographic that says: The Americans with Disabilities Act (ADA) has five titles, or parts:

Title I Employment;
Title II Access to state and local government programs and services;
Title III Access to private businesses’ goods and services;
Title IV Access to telecommunications;
Title V Provisions and relationship to other laws. Share on Facebook

Auxiliary Aids and Services

Social media image that says: Auxiliary aids and services can create an equal opportunity for people with sensory or communication disabilities to participate. Examples include captioning, qualified reader, and American Sign Language (ASL). Share on Facebook

Small Business Statistics and Accommodation #2

Infographic featuring a smiling man in a business suit in front of a blank background.

Fewer than one in three small businesses have a formal decision making process for the provision of accommodations.
Note: For the purposes of this study, we define small business as employer’s having 15- 500 employees.

“I think because we are small and we haven't had too many situations. We don't actually have a step-by-step process.... Share on Facebook

Small Business Statistics - Virgin Islands

Infographic featuring an outline of the U.S. Virgin Islands on a map overlaid on a photo of a small business building.

In the U.S. Virgin Islands, small businesses employed 93.5% of the private workforce in 2014
Note: Small business are defined as establishments having fewer than 500 employees.

If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232 Share on Facebook

Blog Posts


  • Introduction to the Service Animal Toolkit
    July 27, 2022
    Do customers bring dogs into your business claiming they are service animals, emotional support animals, comfort dogs, or therapy dogs? Join Chris Sweet, technical assistant for the Northeast ADA Cent...
  • Small Employer Webinar
    July 25, 2018
     How much do small businesses know about disability, the ADA, and their responsibilities related to reasonable accommodation? In the Northeast ADA Center, we are conducting a study to better unde...
  • Access for All: The ADA and Older People
    March 21, 2018
    The ADA has  done much to improve the quality of life for millions of people—including older people—with disabilities. This webinar will educate participants about how the ADA applies...
  • Is That a Service Animal: What Rights Apply Where
    January 24, 2018
    The Northeast ADA Center is often asked about service animals. It can be confusing for individuals with disabilities, businesses, transit providers, and landlords to know what rights a person with a d...
  • Reasonable Accommodation: A Focus on Small Employers
    August 11, 2017
    Reasonable accommodation is a cornerstone of Title I of the Americans with Disabilities Act (ADA).  Reasonable accommodation allows people to approach the same work, in a way that works for them;...


  • More Businesses are Opening up to People with Disabilities
    September 20, 2017
    More than a decade ago, when Jenny Lay-Flurrie was looking for a job, she told an interviewer at Microsoft that she had some trouble hearing. "I didn't tell them I was profoundly deaf," Lay-Flurrie te...
  • How Employers Can Make Businesses More Inclusive for People with Disabilities
    Michael Ray, who has hearing loss, uses technology that allows him to hold a job that requires talking on the phone at VA Western New York Healthcare. He says other people have used simple accommodati...
  • Survey Opportunity
    August 15, 2018
    Did you know that small businesses (with fewer than 500 employees) constitute more than 98% of New York and New Jersey businesses, and account for over 50% of the private workforce within region 2: Ne...
  • Free Webinar for Small Employers
    July 18, 2018
    Wednesday, July 25, 2018 from 1:00pm to 2:00pm EST. How much do small businesses know about disability, the ADA, and their responsibilities related to reasonable accommodation? Here at the Northeast...
  • Free Webinar for Small Employers
    June 22, 2018
    Wednesday, July 25, 2018 from 1:00pm to 2:00pm EST. How much do small businesses know about disability, the ADA, and their responsibilities related to reasonable accommodation? In the Northeast ADA C...