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Service Animals Under the Fair Housing Act

Infographic titled 'Service Animals Under the Fair Housing Act' featuring a dog lying on a dog bed and several text boxes.

Service Animals Under the Fair Housing Act:
Requires reasonable accommodation to allow the animal to live with the handler. 
Housing providers cannot charge a pet deposit or other fees.
Housing providers can ask for documentation when a disability is not readily apparent. Share on Facebook

Service Animals on Airplanes

Infographic titled 'Service Animals on Airplanes' featuring a photo of an airline cabin full of passengers.

Service and Emotional Support Animals on Airplanes:
Not covered by the ADA but instead the ACAA (Air Carrier Access Act).
No additional costs can be charged for the animal.
The animal must remain at the feet of the handler.
The animal must not extend into nor block the aisle. Share on Facebook

Accommodations in the Lab: Service Animals

Accommodations in the Lab: Service Animals

The right to be accompanied by a service animal can fall under Titles I, II, and III of the ADA.

The organization must balance the handler's rights with animal safety.

Personal protective equipment for the animal should be considered. Share on Facebook

Rights of Parents with Disabilities in the Child Welfare System

Infographic titled 'Rights of Parents with Disabilities in the Child Welfare System' featuring several text boxes.
Child welfare agencies cannot exclude parents with disabilities from the services offered in child welfare agencies or court systems.
Assumptions, generalizations, or stereotypes about disability should not affect assessments, services, and decisions.
Reasonable modifications to policies, practices, and procedures for parents with disabilities are required for all services and hearings.
Modifications include ensuring physical or programmatic accessibility, or providing auxiliary aids and services to ensure adequate communication and participation. Share on Facebook

Service Animals in Retail

Infographic that says: Service animals are not pets.
Store employees can ask: 
* Is this service animal required because of a disability?
* What work or task has the animal been trained to perform?
A service animal must be under the control of its handler. If it is not, a store employee can ask that the animal be removed. The handler may continue shopping without the service animal. Share on Facebook

Access to Public Services

Infographic that says: Access to Public Services
Title II of the Americans with Disabilities Act (ADA) applies to public entities and their programs, services, and activities. 
The ADA defines a public entity as:
- Any state or local government
- Any department, agency, special purpose district, or other instrumentality of a state or states or local government
- The National Railroad Passenger Corporation (Amtrak) and any commuter authority
What are some examples?
- Town libraries
- City police departments
- County government offices
- Public schools and universities
- City subways Share on Facebook

Blog Posts

  • Public Forum Notice: We Want to Hear from You!
    July 15, 2017
    On July 25–27, 2017, representatives from the United States Department of Health and Human Services, Substance Abuse and Mental Health Services Administration (SAMHSA), Center for Mental Health...
  • Service Animals and Social Media (My Lassie Moment)
    January 21, 2020
    In June of 2018, Sarah Aswell, a freelance writer and comedian, posted an article titled If a Service Dog Approaches You without Their Owner, They Need Your Help on the website ScaryMommy. The article...
  • Talking to Managers about Disability: New Communication Tools from the Northeast ADA Center
    January 19, 2017
    As we outlined in Painting a Deeper Picture of Disability Inclusiveness: Changing Organization Culture and Climate, creating a workplace that includes people with disabilities doesn’t...
  • All the Buzz About Emotional Support Animals
    December 23, 2019
    When I provide technical assistance to our various stakeholders that call into the Northeast ADA Center, a recurring topic is the use of service animals outlined in the American’s with Disabilit...
  • Recreation Access for Everybody!
    June 02, 2016
    Summer is fast approaching and it’s got the Northeast ADA Center staff thinking about increasing our activity and enjoying parks, beaches, and other recreation spaces! The Americans with Disabi...

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