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Fact Sheets

  • Places of Lodging (PDF)
  • Beach Access Routes (PDF)
    What makes a public beach accessible? View photos and get an overview of important standards and best practices in this fact sheet from the Northeast ADA Center.

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Access to Public Services

Access to Public Services
Title II of the Americans with Disabilities Act (ADA) applies to public entities and their programs, services, and activities. 
The ADA defines a public entity as:
- Any state or local government
- Any department, agency, special purpose district, or other instrumentality of a state or states or local government
- The National Railroad Passenger Corporation (Amtrak) and any commuter authority
What are some examples?
- Town libraries
- City police departments
- County government offices
- Public schools and universities
- City subways Share on Facebook

ADA Checklist: Places of Public Accommodation

Infographic titled 'ADA Checklist: Places of Public Accommodation' featuring a graphic of a supermarket storefront and a bulleted list.
Are the entrance and approach to the entrance accessible?
Can visitors get to the goods or products offered in an accessible manner?
Are toilet rooms accessible?
Visit www.adachecklist.org to learn more.
If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232 Share on Facebook

Because of the ADA

Infographic titled 'Because of the ADA.'

The Americans with Disabilities Act (ADA) became law on July 26, 1990. The ADA is a federal civil rights law that prohibits discrimination against individuals with disabilities in all areas of public life, including access to jobs, schools, transportation, and public and private places that are open to the general public. The law is divided into five titles (or areas) where the various protections for people with disabilities are spelled out. The goal of the law is to make sure that people with disabilities have the same rights and opportunities as everyone else.

Here are just a few of the positive effects that can be observed today, all because of the ADA.

Are you going out into the community? You can park in an accessible parking space. You can take an accessible bus. You can easily enter stores because of a curb ramp and doors that are accessible. You can navigate through stores along a clear path of travel. Signage at areas like bathrooms is clear and concise with raised characters and Braille. Drinking fountains are accessible. The checkout counter and service counters you encounter are lower and more accessible. You can bring your service animal with you.

Are you going to the movies? theaters offer assisted listening devices to help you hear better.

Are you making a phone call? You can use a relay service to assist you with communication.

Are you going to a concert or sporting event? You have access to wheelchair accessible seats alongside your friends and family.

Are you going to work? You can request a change in how things are typically done from your employer, called a reasonable accommodation, to assist you with work tasks.

Are you going to vote or to a town meeting? Your polling place and municipal programs, offices and meetings must be accessible to you.

Are you going to the Doctor? You can request an interpreter to communicate more efficiently. You can request medical information in a manner that works for you.

Nearly 37 million people in our country have a disability and nearly 25% of today's 20 year olds will experience disability in their lifetime. (ADA National Network, ADA Anniversary Toolkit)

'This Act is powerful in its simplicity. it will ensure that people with disabilities are given the basic guarantees for which they have worked so long and hard. Independence, freedom of choice, control of their own lives, the opportunity to blend fully and equally into the rich mosaic of the American mainstream.' -President George H.W. Bush, ADA Signing Ceremony, July 26, 1990 Share on Facebook

Rights of Parents with Disabilities in the Child Welfare System

Infographic titled 'Rights of Parents with Disabilities in the Child Welfare System' featuring several text boxes.
Child welfare agencies cannot exclude parents with disabilities from the services offered in child welfare agencies or court systems.
Assumptions, generalizations, or stereotypes about disability should not affect assessments, services, and decisions.
Reasonable modifications to policies, practices, and procedures for parents with disabilities are required for all services and hearings.
Modifications include ensuring physical or programmatic accessibility, or providing auxiliary aids and services to ensure adequate communication and participation. Share on Facebook

"But I'm Grandfathered in..." "...Not so fast!"

Infographic titled 'But I'm Grandathered in... ...Not so fast!' featuring a graphic of a cafe on a city street.

The ADA requires places of public accommodation to remove barriers to access when it is readily achievable to do so, even if construction predates the passage of the ADA.

Visit www.adachecklist.org to learn more
If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232 Share on Facebook

Five Titles of the ADA

The Americans with Disabilities Act (ADA) has five titles, or parts:

Title I Employment
Title II Access to state and local government programs and services
Title III Access to private businesses’ goods and services
Title IV Access to telecommunications
Title V Provisions and relationship to other laws Share on Facebook

Blog Posts

Webinars

  • Introduction to the Service Animal Toolkit
    July 27, 2022
    Do customers bring dogs into your business claiming they are service animals, emotional support animals, comfort dogs, or therapy dogs? Join Chris Sweet, technical assistant for the Northeast ADA Cent...
  • Service Animal Scenarios
    March 27, 2019
    Chris Sweet, Northeast ADA Technical Assistance and Outreach Specialist, will present Service Animal Scenarios. Service animals often appear in popular media as a topic of contention as airlines, sto...
  • Small Employer Webinar
    July 25, 2018
     How much do small businesses know about disability, the ADA, and their responsibilities related to reasonable accommodation? In the Northeast ADA Center, we are conducting a study to better unde...
  • Access for All: The ADA and Older People
    March 21, 2018
    The ADA has  done much to improve the quality of life for millions of people—including older people—with disabilities. This webinar will educate participants about how the ADA applies...
  • Is That a Service Animal: What Rights Apply Where
    January 24, 2018
    The Northeast ADA Center is often asked about service animals. It can be confusing for individuals with disabilities, businesses, transit providers, and landlords to know what rights a person with a d...

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