Technical Assistance

Technical assistance (TA) is guidance and information on understanding the Americans with Disabilities Act (ADA) and how it applies to a particular situation. The ADA requires federal agencies that enforce the law to provide technical assistance to all sections of the public.

Related Resources

Articles (8) Blogs (28) News (22) Webinars (1) Infographics (6)

Articles

Blogs

News

Webinars

  • Northeast ADA Center Year in Review 2020
    01/28/2021- While COVID-19 was certainly one of the largest stories of 2020, other ADA items of note happened as well. Join the technical assistance team of the Northeast ADA Center as they review the year 2020....

Infographics

Technical Assistance
Social media graphic with a photo of a person scrolling one-handed on their smartphone. The person is missing one arm below the elbow and has curly, aqua-colored hair. What is Technical Assistance from the Northeast ADA Center? It is answers to questions about the Americans with Disabilities Act (ADA) and how it applies to a particular situation.
Snow Removal: For Business Owners
Infographic titled 'Snow Removal for Business Owners' featuring a man walking through the snow with a cane. 'Where a public accommodation must provide an accessible route, the route must remain accessible and not blocked by obstacles' - Department of Justice ADA Title III Technical Assistance Manual After snow, businesses should AVOID: Plowing snow into accessible parking, access isles, or curb cuts. Having snow or ice on the accessible route to the entrance. Removing snow is a readily achievable barrier removal If you have questions about the Americans with Disabilities Act, contact the Northeast ADA Center at 1-800-949-4232
ADA: Title V - Miscellaneous Provisions
'ADA: Title V - Miscellaneous Provisions' Title V of the ADA gathers together a number of additional provisions of the ADA including: - Prohibitions against retaliation for those that exercise their rights - Clarification that the ADA does not override federal, state or local laws that provide equal or greater protections - Provision of technical assistance to those who have rights or responsibilities under the ADA - Creation and maintenance of accessible design standards - Authorizing the use of settlement agreements and similar alternative means of dispute resolution If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232
How People Contacted Us (in 2019)
'How People Contacted Us' The Top 5 Methods In 2019, the Northeast ADA Center received approximately 1,300 Technical Assistance (TA) questions. Here are the top 5 methods: 1. Phone 2. Email 3. Website 4. In person 5. Social media Reach out if you have questions. If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232.
Who Called in 2019
Who Called This Year? In 2019, the Northeast ADA Center received approximately 1,300 Technical Assistance (TA) questions. Here are the top 5 callers. 1. Individual with a disability (individuals with disabilities account for almost half of all TA stakeholders) 2. Family member of person with a disability 3. Business 4. State or local government agency 5. Unknown (as we provide confidential TA, some stakeholders choose not to identify their stakeholder category) If you have questions about the Americans with Disabilities Act, contact us at 1-800-949-4232