Reasonable accommodation

The term reasonable accommodation is used somewhat differently in different laws:

  • Americans with Disabilities Act (ADA): Under the ADA, reasonable accommodation refers to the workplace. The US Equal Employment Opportunity Commission (EEOC) says that a reasonable accommodation is “In general, an accommodation is any change in the work environment or in the way things are customarily done that enables an individual with a disability to enjoy equal employment opportunities.” A reasonable accommodation can be a physical change, a policy change, or a change in how an employee works. It can also be a piece of equipment given to an employee. A reasonable accommodation allows a person with a disability an equal opportunity to do a job and its functions, or to have an equal opportunity to apply for a position. 
  • Rehabilitation Act: The Rehabilitation Act covers federal employment as well as any agency or contractor receiving federal financial assistance. For example, most colleges and universities are covered by Section 504 of the Rehabilitation Act. A student with a disability may receive an adjustment in their academics—such as a sign language interpreter—that allows them to have an equal opportunity to participate in and benefit from education.
  • Fair Housing Act (FHA): Under the FHA, a reasonable accommodation is a change in a housing provider’s policies to allow a person with a disability to have an equal opportunity to use and enjoy their residence. For example, a reasonable accommodation under the FHA could be an apartment complex allowing a resident to have an assistance animal even though pets are not permitted otherwise.

[ Read: About Reasonable Accommodations in the Workplace ]

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Webinars

  • Introduction to the Service Animal Toolkit
    07/27/2022- Do customers bring dogs into your business claiming they are service animals, emotional support animals, comfort dogs, or therapy dogs? Join Chris Sweet, technical assistant for the Northeast ADA Cent...
  • Northeast ADA Center Year in Review 2020
    01/28/2021- While COVID-19 was certainly one of the largest stories of 2020, other ADA items of note happened as well. Join the technical assistance team of the Northeast ADA Center as they review the year 2020....
  • ADA 101.2 Overview of Title I and Employment
    04/26/2021- This webinar is the third in the Northeast ADA's ADA 101 series. Intended for those new to the Americans with Disabilities Act or for those wanting a refresher, this webinar will focus on the employme...
  • ADA 101.1 Defining Disability
    03/26/2021- This presentation builds on the introduction to the Americans with Disabilities Act (ADA) given in the webinar ADA 101. Intended for those new to the ADA or for those wanting a refresher, this webinar...

Documents

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Help America Vote Act
Social media banner from the Northeast ADA Center with an image of a sandwich board sign. The sign says Vote Here, and it shows an American flag and a universal accessibility symbol. “If I have a disability, what does the Help America Vote Act of 2002 provide for me? A polling site must have a voting machine that provides an equal chance for me to vote privately and independently.” Voter
ADA and accessible voting
Social media banner from the Northeast ADA Center showing people with disabilities in a gym; one of them holds a sign that says vote. Big text over the image says: “What does the Americans with Disabilities Act say about voting? Title II of the ADA requires state and local governments to make their programs accessible to people with disabilities through physical access and reasonable modifications. They must also provide auxiliary aids and services.” Voter
Accessible polling sites for voters
Social media banner from the Northeast ADA Center that consists primarily of large text. The text says: “Do polling sites need to be accessible for people with disabilities? Federal election polling sites must be physically accessible, or if this is not possible, a site must offer other ways of casting a ballot. This requirement is from the Voting and Accessibility for the Elderly and Handicapped Act of 1984.
Assistance to cast a vote
Social media banner from the Northeast ADA Center that consists primarily of large text. The text says: If I have a disability, can I have assistance to cast my vote? The Voting Rights Act of 1965 permits a voter to have someone help them while voting. The only person not allowed to help is their employer, or an agent of their employer or union.
Essential Job Function
Social media graphic with a of a warehouse worker driving a cart. The text says: What is an essential job function under Title I of the ADA? It’s a job task central to a position that the employee must be able to perform with or without an accommodation.