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Service Animals in Retail

Infographic that says: Service animals are not pets. Store employees can ask: * Is this service animal required because of a disability? * What work or task has the animal been trained to perform? A service animal must be under the control of its handler. If it is not, a store employee can ask that the animal be removed. The handler may continue shopping without the service animal. Share on Facebook

Service animals and businesses – two tips

Social media banner with a background showing three people and a service dog standing on a path in front of shrubbery. One person is using a walker. The text says: Service animals and businesses. Two tips for when a service animal enters your business… Don’t distract a service animal; they’re working. Remember that the handler is your customer, not the animal. Share on Facebook

Service animals and businesses - what can be asked?

Social media banner with a background showing a large service dog standing by its seated handler. The text says: Service animals and businesses. What can a business ask about a service animal? Is this animal needed because of a disability? What task has this animal been trained to perform? Share on Facebook

Accommodations in the Lab: Service Animals

Accommodations in the Lab: Service Animals The right to be accompanied by a service animal can fall under Titles I, II, and III of the ADA. The organization must balance the handler's rights with animal safety. Personal protective equipment for the animal should be considered. Share on Facebook

Service Animals on Airplanes

Infographic titled 'Service Animals on Airplanes' featuring a photo of an airline cabin full of passengers. Service and Emotional Support Animals on Airplanes: Not covered by the ADA but instead the ACAA (Air Carrier Access Act). No additional costs can be charged for the animal. The animal must remain at the feet of the handler. The animal must not extend into nor block the aisle. Share on Facebook

Service animals and businesses - why welcome them?

Social media banner with a background showing the back of a motorized wheelchair with a service dog walking beside it. The text says: Service animals and businesses. Why make the effort to welcome service animals in your business? 61 million people in the US have a disability. Welcoming service animals and their handlers expands your customer base. Share on Facebook

Webinars

  • Introducción al Kit de Herramientas para Animales de Servicio
    July 27, 2022
    ¿Los clientes traen perros a su negocio alegando que son animales de servicio, animales de apoyo emocional, perros de consuelo o perros de terapia? Únase a Chris Sweet, asistente t&eacut...
  • ADA 101.1 Defining Disability
    March 26, 2021
    Esta presentación se basará en la introducción a La Ley de Estadounidenses con Discapacidades (ADA, por sus siglas en inglés) que se realizó en el seminario web, ADA...

Noticias