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Service Animals in Retail

Infographic that says: Service animals are not pets.
Store employees can ask: 
* Is this service animal required because of a disability?
* What work or task has the animal been trained to perform?
A service animal must be under the control of its handler. If it is not, a store employee can ask that the animal be removed. The handler may continue shopping without the service animal. Share on Facebook

Accommodations in the Lab: Service Animals

Accommodations in the Lab: Service Animals

The right to be accompanied by a service animal can fall under Titles I, II, and III of the ADA.

The organization must balance the handler's rights with animal safety.

Personal protective equipment for the animal should be considered. Share on Facebook

Service Animals on Airplanes

Infographic titled 'Service Animals on Airplanes' featuring a photo of an airline cabin full of passengers.

Service and Emotional Support Animals on Airplanes:
Not covered by the ADA but instead the ACAA (Air Carrier Access Act).
No additional costs can be charged for the animal.
The animal must remain at the feet of the handler.
The animal must not extend into nor block the aisle. Share on Facebook

Service Animals at Work: Helpful Tip #1

Infographic titled 'Service Animals at Work: Helpful Tip #1' featuring a sitting service dog in a vest.

Service Animals at Work - Helpful Tip #1:
You can request a reasonable accommodation from your employer if you need a service animal.

If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232 Share on Facebook

Service Animals at Work: Helpful Tip #2

Infographic titled 'Service Animals at Work: Helpful Tip #2' featuring a sitting service dog in a vest.

Service Animals at Work - Helpful Tip #2:
Employers may request reasonable documentation to show the need for the service animal.

If you have any questions about the Americans with Disabilities Act, contact us at 1-800-949-4232 Share on Facebook

Service Animals and Emotional Support Animals Are Not the Same

Infographic that says: Covered by the ADA to enter public establishments with handler. Service Animals: Yes. Emotional Support Animals: No.
Specially trained (task-trained). Service Animals:Yes. Emotional Support Animals: No.
Allowed by Federal law to stay with residents with disabilities in condos and apartments that have a “no pets” policy. Service Animals: Yes. Emotional Support Animals: Yes.
Primary function is to provide emotional support through companionship. Service Animals: No. Emotional Support Animals: Yes.
Must be certified or registered. Service Animals: No. Emotional Support Animals: No.
Check out www.serviceanimalquestions.org Share on Facebook

Webinars

  • Introducción al Kit de Herramientas para Animales de Servicio
    July 27, 2022
    ¿Los clientes traen perros a su negocio alegando que son animales de servicio, animales de apoyo emocional, perros de consuelo o perros de terapia? Únase a Chris Sweet, asistente t&eacut...
  • ADA 101.1 Defining Disability
    March 26, 2021
    Esta presentación se basará en la introducción a La Ley de Estadounidenses con Discapacidades (ADA, por sus siglas en inglés) que se realizó en el seminario web, ADA...

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